Frequently Asked Questions
Everything you need to know about your Neurogan Health shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
How should I care for my Neurogan Health garments?
To maintain the quality of your clothing, we recommend machine washing in cold water with like colors and tumbling dry on low heat or air drying.